Thank you for shopping with Luxpariz — your destination for premium fashion, accessories, and lifestyle products. This Payment Policy outlines our practices, accepted methods, and your rights related to all financial transactions made through our official website and authorized platforms. By purchasing from Luxpariz, you agree to the following terms and conditions. Please read this policy carefully.

1. Accepted Payment Methods

We strive to make your shopping experience easy and flexible. Luxpariz accepts the following payment methods:

• • • Credit/Debit Cards: Visa, MasterCard, American Express

    • PayPal: Secure and fast online transactions

    • Apple Pay / Google Pay: On supported devices

    • Bank Transfer (Australia only)

    • Afterpay & ZipPay: Buy Now, Pay Later (for eligible orders)

    • Cash on Delivery (COD): Available in select areas for orders below AUD 250

All transactions are charged in AUD (Australian Dollars). Any currency conversion or bank fees are borne by the customer.

2. Payment Gateway Security

Luxpariz partners with PCI DSS-compliant third-party payment gateways to process all payments. We use Secure Socket Layer (SSL) encryption to protect your sensitive data during transactions.

We do not store your card or banking information on our servers. All transactions are securely redirected through your chosen gateway.

3. Order Confirmation & Payment Approval

After your payment is successful:

• • • You will receive a confirmation email summarizing your purchase.

    • For direct bank transfers, orders will only be confirmed after payment is received.

    • Any payment that remains unverified for more than 48 hours will be canceled automatically.

4. Pricing & Taxation

All listed prices are in AUD and include applicable GST (Goods and Services Tax) for Australian customers.

International customers are responsible for any customs duties, import taxes, or currency conversion fees imposed by their local authorities or financial institutions.

5. Invoicing

Luxpariz automatically generates a tax-compliant invoice and sends it to your registered email address after the order is confirmed. If you require a company invoice or have special billing requirements, please contact contacts@luxpariz.com within 5 business days.

6. Refunds, Cancellations & Payment Reversals

Refunds are issued in accordance with our Return Policy. All refunds will be credited back to the original payment method.

• • • Full refunds are granted for orders canceled prior to shipment or for faulty products.

    • Partial refunds apply when only part of an order is returned.

    • Refund processing time: 3–10 business days depending on your financial provider.

    • Bank Transfer or COD refunds: Reimbursed through EFT (Electronic Funds Transfer)

Orders canceled after dispatch are subject to return shipping charges unless due to our error.

7. Buy Now, Pay Later (BNPL)

We offer Buy Now, Pay Later options through the following partners:

• • • Afterpay: 4 interest-free installments every 2 weeks

    • ZipPay: Flexible weekly/monthly payments

BNPL is subject to approval by the provider. Luxpariz does not control the application outcome or late fees charged by the provider.

8. Subscription Services

If you subscribe to a recurring plan (e.g., seasonal bundles or VIP boxes):

• • • You authorize us to charge your chosen payment method at each renewal period.

    • You may pause or cancel your subscription anytime through your Luxpariz account.

    • Renewal notifications will be sent 3 days in advance. Cancellations made within 24 hours of renewal may still be charged.

9. Failed Payments

If your payment fails:

• • • The order will not be processed until payment is successful.

    • Luxpariz will notify you via email and give 48 hours to resolve the issue.

    • Multiple failed attempts may trigger fraud prevention measures and temporary account suspension.

10. Promotions, Discount Codes & Gift Cards

• • • Discount codes must be applied at checkout; they cannot be retroactively applied.

    • Only one code is allowed per transaction unless stated otherwise.

    • Gift cards and store credits can be applied at checkout. They are non-refundable and non-exchangeable for cash.

    • Expired codes are not valid and will not be reissued.

11. Bulk Orders & Wholesale Payments

For corporate gifting, event collaborations, or wholesale orders:

• • • Contact contacts@luxpariz.com to receive a formal quote.

    • Proforma invoices will be issued.

    • Payments via Bank Transfer are required in advance for bulk shipments.

Discounted rates and special privileges may apply to eligible buyers.

12. International Transactions & Currency Fluctuations

While all payments are settled in AUD, international shoppers may experience:

• • • Currency conversion charges

    • Transaction fees from local banks

Luxpariz is not responsible for any differences in billing amounts caused by exchange rates.

13. Fraud Screening & Verification

To maintain a secure environment, Luxpariz uses both automated and manual verification systems. Orders may be reviewed if:

• • • Payment exceeds a certain threshold

    • Billing and shipping addresses do not match

    • IP address differs from the shipping country

We may request additional verification such as:

• • • Government-issued ID

    • Utility bills

    • Screenshot of transaction

Failure to provide verification may result in order cancellation.

14. Payment Disputes & Chargebacks

If you believe a payment was processed in error, contact us immediately before disputing through your bank. We’re here to resolve issues swiftly.

Unauthorized chargebacks without contacting us may lead to:

• • • Account suspension

    • Ineligibility for future promotions

    • Legal dispute if deemed fraudulent

15. System Errors or Downtime

In the rare event that our checkout system experiences downtime:

• • • We will notify users via site banner or email

    • Orders may be delayed, and temporary payment links may be issued

    • You will not be charged until the issue is resolved

16. Updates to Payment Policy

This policy is subject to change without prior notice. Major updates will be posted prominently on our site. It is your responsibility to review this policy before making a purchase.

17. Contact Information

If you have any payment-related questions or need help completing your order, please reach out to us:

📧 Email: contacts@luxpariz.com
📍 Store Address: 34 Hampton Court Rd, Paradise Point, QLD 4216, Australia